Shipping Policy

Thank you for choosing ESPRESSO No.1. We roast and prepare orders with an emphasis on freshness and aim to get your coffee on its way as quickly as possible.

1. Shipping Areas

We currently ship throughout the United States, including all 50 states. Available shipping methods and rates are shown at checkout based on your delivery address.

If you have questions about shipping to your location, please contact us at contact@espressono1.com.

2. Order Processing and Delivery Times

Orders are generally prepared and shipped on the next business day.

Estimated delivery times depend on the destination, shipping method, and carrier. Most U.S. orders typically arrive within approximately 3–5 business days after shipment, although some deliveries may take longer.

Delivery estimates are not guaranteed and may be affected by weather, carrier delays, holidays, address issues, or other circumstances outside our control.

3. Shipping Costs

Free Shipping:
Orders of $59 or more within the continental United States qualify for free standard shipping, unless otherwise stated at checkout or as part of a specific promotion.

Orders Under $59:
Applicable standard shipping charges are displayed during checkout before your order is completed.

Expedited Shipping:
Where expedited shipping is available, the available options and applicable charges will be displayed at checkout.

4. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing tracking information when available.

If you experience any problems tracking your shipment, please contact us at contact@espressono1.com.

5. Lost or Damaged Shipments

If your order is lost or arrives damaged during transit, please contact us as soon as possible at contact@espressono1.com.

We will review the situation and work with the carrier where necessary. If the shipment is confirmed lost or damaged, we will work with you to provide an appropriate resolution, which may include replacement of the affected order at no additional cost.

6. Delayed Shipments

Occasionally, shipments may be delayed due to carrier disruptions, severe weather, holidays, or other circumstances outside our reasonable control.

If your shipment appears significantly delayed, please contact us and we will assist with tracking the order and determining the appropriate next steps.

7. Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you discover an address error after placing your order, please contact us as soon as possible. We will make reasonable efforts to update the address before shipment, but we cannot guarantee that changes can be made once an order has entered fulfillment or has been transferred to the carrier.

8. Returns and Refunds

For information about replacements, refunds, damaged products, and satisfaction-related requests, please review our Return Policy.

9. Contact Us

If you have questions about shipping or delivery, please contact:

ESPRESSO No.1
Mr. Qubit's LLC
15442 Ventura Blvd., Ste 201-221
Sherman Oaks, California 91403
USA

Email: contact@espressono1.com